Product Return (RMA)

For product returns or RMA’s please call 661-943-1300 for info.
 

Warranty

This policy may not be altered or amended in any manner, and the buyer, by accepting delivery of the goods described herein, accepts and agrees to abide by the terms and conditions contained herein.
No warranty for physically damaged items (which have cracks, missing pins, burn marks, etc.). Any items damaged by power surges, floods, brownouts, or other natural disasters are not covered by warranty.
If any product is found to be abused, mishandled, modified or altered: all warranties will be voided.
Items must be received by the Advanced Computer Solutions RMA department before the last day of warranty.
If a replacement is not available, Advanced Computer Solutions reserves the right to replace with similar products of equal value or offer upgraded products at a minimum fee if the item has been discontinued from our product line.  Advanced Computer Solutions also has the right to repair the products.

All used/ refurbished computers and parts carry a 30 day warranty unless otherwise specified.

All New computer systems* built by Advanced Computer Solutions carry up to a 1 year parts & labor warranty. All New barebone systems carry up to a 1 year parts & labor warranties. All New motherboard combos carry up to 1 year parts & labor warranties. No warranty is on-site unless otherwise specified.  

RMA may be given on defective parts, but not to exceeding the warranty date.
All warranty systems are to be repaired and diagnosed by Advanced Computer Solutions only, any repairs performed by someone other than Advanced Computer Solutions will void warranty in its entirety.
Barebone systems and Motherboard Combos will be tested as much as possible before shipping, however, the customer is assumed to be knowledgeable and able to assemble a system on his/her own without assistance. Support for Barebone systems and/or Motherboard Combos are at the customer's expense.

Warranty void without receipt or invoice.
 

Warranty Limitations

Component tampering, misuse, or physical damage by purchaser voids all warranties. Warranty sticker and serial numbers must be in-tact on all merchandise. Repaired or replaced RMA items carry the original warranty of the product.  Warranty and technical services can be extended.

NO WARRANTY NOT SET FORTH ABOVE IS EXPRESSED OR IMPLIED BY Advanced Computer Solutions.

The manufacturer warranty limitations apply to all products sold by Advanced Computer Solutions.  Advanced Computer Solutions reserves the right to repair or replace items with those of equivalent specifications.
 

Parts Warranty

CPU (OEM) 90 days, unless otherwise specified. CPU must be returned with sticker in-tact. Warranty will be void for CPUs returned without sticker.
The following items carry 90-day warranty unless otherwise specified by manufacturer: Motherboard Combos, Barebone Systems, Memory, CD-ROM’s, Keyboards, Mice, Power Supply, and Cases.

Advanced Computer Solutions accepts no liability with respect to any software or data contained in any product or parts sold by or returned to Advanced Computer Solutions.